Welfare benefits

Supporting refugees affected by the benefit cap

The benefit cap is a limit on the total amount of welfare benefits each family or individual receives. The benefit cap affects Universal Credit as well as Child Benefit (if the family you support still gets legacy benefits you can find list of all affected benefits here). As of 20 October 2021, the benefit cap…

Introduction to Universal Credit

Note: Universal Credit will be paid from the day the application is fully submitted. The first payment will be made at least 5 weeks from the date the application is fully submitted. Make sure you help the family you welcomed to apply as soon as possible after the arrival to ensure they don’t loose out…

Making benefits calculations

Both for the sake of your Group and the family you will support, it is important to ensure that the property you find will be financially viable – that the family will be able to pay their rent and the Group won’t have to contribute beyond expected and agreed top up. We developed this resource…

Opening a bank account

The resettled family you support will be required to register with the Jobcentre Plus within three working days of arrival in order to claim their benefits. In order to receive benefits, refugees must have a UK bank account. However, newly arrived refugees often lack the specific documents required to open a bank account such as proof of…

Other benefit entitlements

There are a number of benefits that are not included in Universal Credit. Your group will have to assist the refugee family to apply for those separately. Below is a list of most common benefits not included in Universal Credit. Some of these, like Council Tax Support will apply to pretty much every family, others…