Planning your application
This required training session – sometimes referred to as Part 1 Training – is for core group members (these are the people who lead the teams or areas of work on your application) and should be completed in the early stages of your planning, before you have applied to the Home Office.
We also have a Part 1 PSAP E-learning for groups who have partnered with a Principle Lead Sponsor and wish to apply through the Principle Sponsor Application Process (PSAP).
These sessions are now E-learnings and you can complete them in your own time, at your own pace. These sessions focus on the refugee resettlement process, engaging local stakeholders and navigating the application process. We have monthly Part 1 drop-in sessions to answer any follow up questions you might have from the training. You can book these in the Drop-in Sessions section below.
Getting ready to welcome
In this 2.5hour required training session – sometimes referred to as Part 2 Training – we’ll discuss empowerment, setting boundaries in your support and some of the cultural differences.
We reach out to each group individually to book this online, once your group has full approval and is allocated a family.

Arrival planning
This session is for groups who have had their application fully approved by the Home Office and are close to welcoming a family – a chance for you to come along and ask questions regarding your group’s arrival planning.
Date & time | ||
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11 January 2024 12:00pm - 1:00pm |
Arrival planning Tailored training |
Book training |
Safeguarding Essentials
Our Safeguarding Essentials E-learning aims to support you in understanding safeguarding vulnerable adults and children. It will explore types and indicators of abuse and neglect. You will develop knowledge and skills in recognising, responding and reporting safeguarding concerns and know how to effectively talk with the family you support about safeguarding.
This course will enable you to explore practical scenarios you may encounter and reflect on your next steps as a Community Sponsorship group. You can complete this course at anytime throughout your journey with us but we advise to complete it before the family’s arrival.
Post Arrival Support Visits
Reset, on behalf of the Home Office, will be in contact with you up to 3 times after the family have arrived to book a meeting where we discuss with you how things are going against your initial plans and to offer you support and advice.
Further training
Core skills training
These online training sessions are run by experts in different core areas of Community Sponsorship support. They are usually run by an expert outside of Community Sponsorship and do not follow a specific schedule. These trainings are for Community Sponsorship group members only.
Past core skills sessions have included training on benefits, volunteer management and immigration advice.


For course descriptions, click here.
Date & time | ||
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13 December 2023 12:00pm - 2:00pm |
Trauma Informed Care: Supporting Refugee Families Core skills training |
Book training |
25 January 2024 12:00pm - 1:30pm |
Volunteer Wellbeing in Community Sponsorship Core skills training |
Book training |
5 February 2024 6:00pm - 7:30pm |
Supporting Refugee Children in Schools Core skills training |
Book training |
13 February 2024 12:00pm - 2:00pm |
Trauma Informed Care: Supporting Refugee Families Core skills training |
Book training |
15 February 2024 11:00am - 1:00pm |
Universal Credit: An Introduction Core skills training |
Register now |
4 March 2024 6:00pm - 7:30pm |
Supporting Refugee Students in Further Education- Part 1 Core skills training |
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7 March 2024 12:00pm - 2:00pm |
Understanding Gender Based Violence and Supporting Survivors Core skills training |
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11 March 2024 6:00pm - 7:30pm |
Supporting Refugee Students in Further Education- Part 2 Core skills training |
Book training |
Networking events
Date & time | ||
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18 January 2024 6:00pm - 7:30pm |
Scotland Community Sponsorship Networking Event Networking event |
Book training |
18 January 2024 6:30pm - 8:00pm |
Yorkshire Community Sponsorship Networking Event Networking event |
Book training |

Drop-in sessions
Our drop-in sessions are offered in addition to our E-learnings. These are informal sessions that give you the opportunity to drop in and ask questions about the Safeguarding Essentials E-learning or the Part 1: Planning your application E-learning.
We also support Sponsor Refugees (Citizens UK) in organising their drop-in Lunch and Learn sessions. These are a chance for groups to share ideas and compare their experiences on a particular area of support and to meet other groups around the UK. If you are interested in attending these, you can find more information here.
Date & time | ||
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7 December 2023 12:00pm - 1:00pm |
Part 1: Planning your application Drop-in Tailored training |
Book training |
14 December 2023 12:00pm - 1:00pm |
Safeguarding Essentials Drop-in Tailored training |
Book training |
16 January 2024 12:00pm - 1:00pm |
Part 1 PSAP: Planning your application Drop-in Tailored training |
Book training |
20 February 2024 12:00pm - 1:00pm |
Part 1: Planning your application Drop-in Tailored training |
Book training |