Developing an empowerment approach to managing utility bills

Suggestions on how to support the refugee family to manage their utility bills indepently

Part of your role as Community Sponsor will be supporting the refugee family to manage and budget for their utility bills independently. Navigating an array of options available to UK consumers can be difficult for people who speak English fluently, let alone a newly arrived family.

In this resource we highlight some of the key things to consider when supporting a refugee family to manage their water, electricity and gas bills. 

Last modified
Wednesday, February 10, 2021 - 14:48
Key things to do
  • Make sure the refugee family understand utility costs and usage
  • Help the family understand different options available to them
  • Let the family make their own choices
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