Introduction to benefits

Find out more about benefits a refugee family can access
With the move to an increase to the amount of appointments offered online due to the impact of restrictions imposed due to Coronavirus, Groups should

Dealing with challenging situations

Guidance on some of the common challenges that can arise when working with resettled refugees, and how to approach them
We've provided advice based on the common challenges that sponsor groups have faced and examples of how they have overcome them, see the doc

Supporting refugees affected by the benefit cap

What is the benefit cap and how to manage it
The benefit cap is a limit on the total amount of welfare benefits each family or individual receives. The benefit cap affects Universal Credit as wel

Working with Jobcentres

How to approach the Jobcentre and who can assist you to help refugees claim benefits
All adult refugees who are resettled via Community Sponsorship will be entitled to claim benefits, and as a Community Sponsorship Group, it’s recommen

Opening a bank account

Supporting newly-arrived refugees to open a bank account
The resettled family you support will be required to register with the Jobcentre Plus within three working days of arrival in order to claim their ben

Questions 3.3a to 3.3d – Social Welfare Income

Find out how to answer questions 3.3a-d of the application
If you have never applied for benefits or helped someone apply for benefits, the UK’s social welfare system can seem daunting. Not to worry though, we

Managing financial disappointment

A guide for your Group to help refugees manage expectations about their new financial circumstances.
For most refugees, integration and financial security are interlinked, especially when they are resettled to a relatively wealthy country like the UK.

Calculating Benefits for UKRS Families

Now that a new resettlement programme is beginning, think through the likely benefits available to the families you will support
As the UKRS scheme starts there is an increased need for properties suitable for individuals and for larger multigenerational families. This may prese