Published: 18 Feb 2022  |  Category: Integration  |  Stage: We have welcomed a family

Resettlement Evaluation

The Home Office requires all Community Sponsorship groups to keep records during their support of a family throughout the Sponsor Agreement period. Not only is this essential for managing both the support of a family and the running of the sponsor group, but it is also necessary for fulfilling your sponsor obligation to the Home Office to provide data for monitoring and evaluation purposes. Each group will be asked to submit data a maximum of twice within the first 12 months of a family arriving.

The aim of this data collection exercise is to understand the range of individual needs upon arrival and what refugees’ experiences have been in the early arrival period.

You will need to provide information on:

  • English language – information on English for speakers of other languages (ESOL) levels, class attendance start date and average weekly hours of formal and informal provision, any barriers to attending, and access to ESOL funding;
  • education – Unique Pupil Numbers for any children in the family registered in schools (available via schools), educational attendance and any barriers to attending, non ESOL based training or education for adults
  • employment – economic status and period of time from arrival to securing first employment opportunity;
  • health – general practitioner (GP) registration, number of visits and self-reported health measures;
  • social bridges and bonds – volunteering, participation in a group/club/organisation, perceptions on local community cohesion; and
  • secondary migration – moves from first assigned accommodation and reasons for moving.


The Home Office operates a mixed methods evaluation of its resettlement schemes which comprises of the following key elements:

  • a monitoring process; and
  • qualitative research.

The work is underpinned by the Indicators of Integration Framework, which was commissioned by the Home Office. This Framework:

  • investigated different understandings of ‘integration’ as a concept;
  • established a common understanding of ‘integration’ to be used by those working in the field of refugee integration in the UK; and
  • offered a practical toolkit to assist local projects and policy makers in planning and evaluating service provision for refugees (ibid.).

The Framework conceptualises integration into:

  • means and markers (including employment, housing, education and health);
  • social connections (social bridges, social bonds and social links);
  • facilitators (language and cultural knowledge, safety and stability); and
  • an understanding of rights and responsibilities.

How will the data be gathered?

Please note: The Home Office is currently reviewing the monitoring process, so the following may change. Groups will be given advance notice of the requirements and mechanism for providing data.

If your group is required to participate in the evaluation, you will be notified by Reset. The Home Office Evaluation Team will provide you with a blank spreadsheet to gather the data and a guidance pack containing other useful supplementary documents. You will be asked to book a time to speak to the Home Office Evaluation Team to submit the data, or alternatively you can submit your return via a secure IT system on request if you prefer.

There is also a self-assessment component to the exercise which your group should ask the family to participate in.

What is the self-assessment component?

In addition to the information your group will provide, the Home Office Evaluation Team is also interested in understanding integration outcomes from a refugee’s point of view. The family you are supporting should be provided with a self-assessment question sheet which should be completed for each family member, and which includes questions about health, language, community participation and more. The self-assessment is not mandatory and families can choose whether or not to participate in this part of the evaluation exercise. However, we strongly encourage families to take part to enable the Home Office to better understand their experience first-hand.

Note from Reset: You will be asked to pass the self assessment forms to the family and submit the data on their behalf during your call with the Home Office. Remember that it’s important that you remain neutral for the self-assessment. For example, in previous evaluation windows, family members have been asked if they feel their health has improved since they arrived; some may feel that this is not the case for them. It is the way that they may feel in general, not necessarily indicative of the support you have provided.

Qualitative research

In order to better understand some of the local complexities in post-arrival support and explore the experiences of those involved in resettlement in the UK, the Home Office may consider additional research projects to support the data collection. You may be invited to participate in future research projects to provide a Community Sponsorship perspective.

Personal Data

Just a reminder that the data you will be collating is personal and will contain information relating to the family you support. The data should be handled in a confidential way and should not be shared with anyone outside of the Home Office Evaluation Team. Reset will never ask to see the information you provide.