Opening a Bank Account

A guide to setting up bank accounts for newly-arrived refugees

The resettled family you support will be required to register with the Jobcentre Plus within three working days of arrival in order to claim their benefits.  In order to receive benefits, refugees must have a UK bank account. However, newly arrived refugees often lack the specific documents required to open a bank account: proof of address or necessary identification documents. By asking the right questions and researching ahead of time, Groups have found different solutions to opening a bank account for newly arrived refugees. This resource will help guide your Community Sponsorship Group to prepare for this challenge.

You can access a bank account opening guide from the Refugee Council, available in English and other languages on their website.  

Last modified
Wednesday, December 2, 2020 - 08:00
Key things to do
  • Ask the right questions.
  • Research the different banking options available.
  • Find out what documentation the banks in your area will accept.
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  • Opening a bank account