As part of your application, you will have thought through the educational support that you will be offering to a resettled family. For children and young people, this will be via the school registration process in your area and for adults, this will be via the provision of ESOL classes and informal opportunities to learn English.
Some Groups have told us that it has come as a surprise when they have found some adults in the family are illiterate in their own language.
This resource outlines steps that you can take to support those who arrive and have a lack of basic literacy skills and how to navigate the extra challenges posed by illiteracy.
You'll need to have an account on our website to access this resource.