Talking to families about safeguarding

Safeguarding is everyone’s responsibility. As a community sponsorship volunteer you must be alert to safeguarding concerns so that you are able to recognise, respond and report in a timely, efficient manner.  The following video, developed by Reset, provides specific guidance on how to talk to families about safeguarding. The Reset Safeguarding Awareness E-Learning is available for all…

Indefinite Leave to Remain: Changes to status for UKRS

Indefinite Leave to Remain (ILtR) means that there is no time limit for how long you can remain in the UK. It means that you are entitled to access benefits, education, healthcare and other rights of UK Citizens. It is possible to apply for Citizenship after you have lived here for 5 years. More details…

Pre-Arrival Contact Guidance

The UK may be very different to the countries that refugee families arrive from, and so, as much as families are relieved and happy to hear they’re going to be resettled here, the idea can also be a little nerve-wracking too. By enabling families to make contact with the Community Sponsorship group prior to their…

Accessing digital services

Accessing services and details online will be essential for the family you support.  From registering for and managing their benefits through to connecting with friends and family across the world, developing IT skills will only be helpful. We like to remind Groups that success in Community Sponsorship is when resettled families are able to do…

Arrival planning guidance

The day you’ve been planning for is getting very close! Here, we share what other groups have done or thought about during the arrival period.   Managing the arrival of the family you will be supporting is usually one of the most exciting parts of your Community Sponsorship journey, as it marks the time when all…

Experts by Experience: Khadeja’s resettlement experience

One question that we’re often asked in Reset’s Community Sponsorship training sessions is: “What do refugees think their life in the UK will be like before they’re resettled?” We usually answer these questions with a range of anecdotes but with a strong reminder that refugees will have a breadth of opinions, worldviews and expectations of…

Experts by Experience: Starting at a new school

As part of our Experts by Experience platform, we interviewed Ghazala and her family who were resettled to the UK through Community Sponsorship. Watch the below video to hear them talk about their experience of starting a new school. WARNING: This video contains flashing lights. Viewer discretion is advised.  Preparing Families for the British education system…

Introduction to cultural awareness

Understanding the culture of the refugees your Community Sponsorship Group are supporting is very important in the process of building rapport with the refugee family. Cultural awareness can include so many different areas – from understanding the family’s preferences or taboos to being able to help them celebrate their religious festivals. In this resource we…

Preparing Families for the British education system

Although all schools, Community Sponsorship Groups, parents and children are different, there are many similarities in the way in which school impacts on all families in the UK. Whilst Community Sponsorship Groups will have identified those within the team who have experience in education to prepare schools and support a family, it is important to…

Refugee women and postnatal mental health

We know that 12-20% of women will experience mental health difficulties like depression and anxiety during pregnancy and during the first 2 years of their baby’s life (the postnatal period), and refugee women are at an even increased risk of developing postnatal mental health difficulties. The associated stress, uncertainty, and trauma of the refugee experience may…

Reset’s Introductory Guide for Refugees

Before arriving in the UK, resettled refugees receive cultural orientation training from the International Organisation for Migration (IOM). The family will also be given a book that explains life in the UK called the Welcome to the UK booklet; there are also similar booklets available in other languages. The training and the booklet explain what…

Safeguarding briefing

Safeguarding is about protecting others as well as yourself from harm.  As part of your application, the Home Office will expect you to submit a safeguarding policy. If you have another organisation acting as your Lead Sponsor, they can assist you with this, and may require you to follow their own safeguarding policy.  The Home…

Safeguarding E-learning

Our Safeguarding Awareness E-Learning is available for all Community Sponsorship group members. This training course has been designed for Community Sponsorship groups preparing to welcome a refugee family. Safeguarding is everyone’s responsibility. As a community sponsorship volunteer you must be alert to safeguarding concerns so that you are able to recognise, respond and report in a timely,…

Supporting Volunteer Well-being

Reset worked with Dr Andia Papadopoulou, a Clinical Psychologist, to put together these resources in order to provide some information about supporting your well-being in the Community Sponsorship context.  Supporting refugee families can be emotional and draining especially if a safeguarding concern arises. As empathy is at the core of helping and supporting others in…

Welcome Pack

As part of your application form, you will be asked to prepare a Welcome Pack for the family. Below is a list of suggested documents you could include. You may wish to add, remove or amend the title of any of these documents – it’s really about what you as a group would like to…

Welcome to the UK booklet

Groups have found it useful to refer to this booklet and the information it contains to remind the family they are supporting about life in the UK. This is provided to refugees before they arrive in the UK, and should be provided in hard copy to your group. The booklet was created in 2018/9 by the Home…

Addressing misinformation about life in the UK

Moving to a new country without speaking the language, knowing the house you’ll move  to and having only a vague idea of the support you’ll receive can be a terrifying prospect. It is not surprising that many refugees decide to seek information on what to expect in the UK wherever they can. Those who can,…

Changes to BRPs

The Biometric Residency Permit is the ID card that will be issued to each family member once they have arrived in the UK. It is the size of a bank card, which can be used as proof of identity, and to confirm the right to work or study in the UK and the right to access…

Common Arabic words and phrases

When the family you support first arrives in the UK, it’s unlikely that they will speak English well enough to communicate with your Community Sponsorship Group without an interpreter present. Although working with interpreters, especially in the early days, will be key in supporting the family to access essential services and learn new things about…

Experts by Experience: Abdullah’s resettlement experience

One question that we’re often asked in Reset’s Community Sponsorship training sessions is: “What do refugees think their life in the UK will be like before they’re resettled?” We usually answer these questions with a range of anecdotes but with a strong reminder that refugees will have a breadth of opinions, worldviews and expectations of…